Electronic Communications Disclosure

Consent To Electronic Communications

By using the EC Notary Services LLC website, submitting an appointment request, sending a contact form, creating or using a customer portal account, uploading documents, uploading receipts, or communicating electronically, you consent to receive electronic communications from EC Notary Services LLC related to your inquiry, appointment, account, uploaded files, payment or receipt status, disclosure status, and service workflow.

Electronic communications may be sent by email, website forms, customer portal notices, automated website confirmations, or other electronic methods used to support customer service and appointment workflow.

Types of Electronic Communications

Electronic communications from EC Notary Services LLC may include, but are not limited to:

• Appointment request confirmations.
• Appointment status updates.
• Mobile notary availability or scheduling communications.
• Loan closing or signing appointment preparation messages.
• Customer portal access or account messages.
• Document upload confirmations or upload-related notices.
• Receipt upload confirmations or payment status communications.
• Disclosure status notices.
• Customer support responses.
• Follow-up messages related to service requirements, identification, documents, or next steps.

Customer Portal Communications

The customer portal may display appointment status, payment status, receipt status, disclosure status, appointment details, document upload options, receipt upload options, and next steps.

Information shown in the customer portal may be updated as part of the admin workflow and may not update instantly. Customers should contact EC Notary Services LLC if they believe portal information is inaccurate or incomplete.

Email and Delivery Limitations

Electronic communications may be affected by email filters, spam folders, incorrect email addresses, hosting issues, internet interruptions, device settings, or third-party service delays.

EC Notary Services LLC is not responsible for missed communications caused by inaccurate customer contact information, customer email settings, spam filtering, technical problems outside its control, or failure to check email or portal updates.

Customer Responsibility for Accurate Information

Customers must provide accurate email addresses, phone numbers, appointment details, mobile service locations, document information, and other contact details when submitting forms or using the customer portal.

Incorrect or incomplete contact information may delay appointment review, confirmation, payment updates, receipt review, disclosure communication, or service completion.

Document Uploads and Electronic Files

Customers may upload documents or receipts electronically through the website or customer portal. Uploaded files may be used for appointment preparation, workflow review, receipt tracking, and customer communication.

Customers are responsible for ensuring that uploaded files are accurate, complete, relevant, lawful to share, and appropriate for appointment-related review. Customers should avoid uploading unnecessary sensitive information.

Payment and Receipt Communications

Payment status, payment instructions, receipt status, or receipt upload communications may be provided electronically. Payment or receipt status may be updated through the customer portal or through direct communication from EC Notary Services LLC.

Receipt uploads do not automatically guarantee that a payment has been fully verified or accepted. EC Notary Services LLC may review and update receipt or payment status as part of the appointment workflow.

Disclosures and Notices

EC Notary Services LLC may provide disclosures, notices, appointment policies, payment information, service disclaimers, privacy information, or other customer-facing information electronically.

By using the website and customer portal, you agree that electronic notices and disclosures may be used as part of the service workflow.

Paper Copies

If you need a paper copy of a communication, notice, disclosure, or appointment-related record, you may contact EC Notary Services LLC. Availability of paper copies may depend on the type of record, retention status, and business workflow.

Withdrawing Consent

You may contact EC Notary Services LLC if you no longer wish to receive certain electronic communications. However, withdrawing consent may limit the ability to use online appointment tools, customer portal features, document uploads, receipt uploads, or electronic appointment workflow.

Some communications may still be necessary to complete pending appointment requests, provide customer service, comply with operational requirements, or maintain appropriate records.

No Legal Advice

Electronic communications from EC Notary Services LLC do not constitute legal advice. EC Notary Services LLC is not a law firm and does not provide legal document drafting, legal interpretation, legal recommendations, or legal representation.

If you need legal guidance about a document, transaction, signature, notarization requirement, or legal consequence, contact a qualified attorney or the appropriate document issuer.

Changes To This Disclosure

EC Notary Services LLC may update this Electronic Communications Disclosure from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact

If you have questions about electronic communications, customer portal access, document uploads, receipt uploads, or appointment notices, please contact EC Notary Services LLC through the Contact page.